Resolved -
The incident has been resolved.
Jun 30, 07:43 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 30, 07:20 UTC
Identified -
The issue has been identified and we are working on a resolution.
Jun 30, 06:49 UTC
Investigating -
We are currently investigating an issue causing threads not to be automatically assigned to agents in the Inbox.
Jun 30, 06:32 UTC