Widget message delivery is delayed

Incident Report for Zowie Region EU1

Resolved

The issue causing degraded Widget performance has been fully resolved. Widget is now operating as intended.

Posted Apr 09, 2026 - 12:54 UTC

Monitoring

The issue causing Widget performance degradation has been resolved. We will continue to monitor the fix to ensure the platform continues to operate as expected.

Posted Apr 09, 2026 - 12:26 UTC

Identified

We’ve identified the issue causing Widget performance degradation. We’re actively working to fix this issue and will respond with an update once the fix has been implemented.

Posted Apr 09, 2026 - 12:24 UTC

Investigating

We are actively investigating degraded Widget performance. We will provide an update once the issue is identified.

Posted Apr 09, 2026 - 12:07 UTC

This incident affected: Chatbot.